jobTopia with Tony Moore

Mind Reading AI Platform for Customer Insights with Sean Gigremosa, Founder, Claritiv, Episode 274

Meet Sean G CEO and Founder of Claritiv
a customer insights platform powered by AI - its like mind reading!
This riveting podcast episode explores the cutting-edge role of AI in unlocking the power of mind-reading-like insights from customer conversations. It dives into a sophisticated tool that goes beyond mere transcription, analyzing tone, intent, and context to deliver game-changing clarity for mid-market B2B sales teams. Born from a hard-learned lesson in misunderstanding customer needs at Rolls-Royce, the discussion reveals a relentless drive to perfect conversational understanding, with a bold 2025 plan to transform trade show follow-ups into precision strikes. It’s a sharp, unapologetic vision of AI as a force multiplier, turning chaotic sales data into a strategic weapon for human ingenuity.
Conversational Clarity in a Noisy WorldThe episode kicks off with a nostalgic nod to "Would You Rather," a game that sparks debate over superpowers like mind-reading—setting the stage for a deep dive into decoding customer conversations. It’s a sharp exploration of how businesses often miss the mark by listening to confirm biases rather than to understand, leaving critical insights buried in tone, intent, and context.
AI as the Ultimate ListenerEnter a tool that’s less about flashy AI buzzwords and more about raw utility: a platform that dissects sales conversations with surgical precision. By integrating with Zoom, Teams, and CRMs, it captures audio (and potentially video) to unearth hidden gems—sentiment, inflection, and pain points—that basic note-taking apps can’t touch. This isn’t just transcription; it’s a game-changer for turning chaotic chatter into actionable strategies.
Sales: Where Talk Meets TriumphThe focus sharpens on mid-market B2B sales teams drowning in data but starving for insight. With dashboards that reveal deal health, rep performance, and customer needs, it’s a lifeline for leaders juggling long sales cycles. The real edge? A 2025 pivot to trade show exhibitors, transforming fleeting booth chats into precise, ROI-boosting follow-ups that make generic pitches obsolete.
From Failure to EpiphanyRooted in a brutal lesson from a Rolls-Royce product flop, the discussion unveils the origin of a mission to rethink customer understanding. A decade in engine tech, a stint in digital product leadership, and a humbling VP takedown fuel a relentless drive to build tools that don’t just hear—they comprehend. This is about learning from the sting of arrogance to deliver solutions that actually fit.
The Future of Human-AI SynergyAI isn’t here to replace; it’s here to amplify. The episode frames it as a tool akin to the wheel or the internet—a catalyst for human evolution in business. By automating the grunt work of analyzing countless calls, it frees sales teams to hone their craft, turning raw data into a coaching goldmine. It’s a bold vision of a world where tech doesn’t overwhelm but empowers.
 

Rod Smyth the Irish born, Cancun based Serial Entrepreneur and CEO of Glyde Episode 273

In this episode, Tony discovers Rod Smyth, an Irish-born, Cancun-based serial entrepreneur who’s turned disruption into dollars and now sails the seas while revolutionizing staffing with AI. His solution eliminates ghosting!
From scaling multimillion-dollar companies to tackling candidate ghosting, Rod’s story is a masterclass in grit and innovation. Tune in for a conversation that’s equal parts professional firepower and edgy insight.
Global AI Pursuit:
A worldwide chase for AI breakthroughs lands on Rod Smyth, an Irish trailblazer now calling Cancun home.
Rod Smyth’s Hustle:
A Gen X tech titan, Smyth transformed his family’s manufacturing business, launched Ireland’s first SaaS platform, reshaped staffing with TempBuddy, and sold Shift Fillers for $30M in just 18 months. Now, he’s a sailor—because why settle for ordinary?
Sailing as Resilience:
Smyth’s COVID-era leap to sailing reflects his genius for turning chaos into opportunity, showcasing unyielding self-reliance.
AI’s True Revolution:
Forget content spam—AI is a communication game-changer, empowering solo decisions with collective know-how and swapping manual slog for 24/7 efficiency.
Staffing’s Ugly Truths:
Candidate ghosting and the “black hole” aren’t unbreakable. Smyth’s Glide platform uses AI to optimize job ads, screen applicants, and deliver instant feedback, cutting ad waste by 60-70% and elevating candidate experience.
Resistance to Change:
Tech adoption stalls under performance pressure and outdated KPIs. Leaders must redefine metrics, prioritize customer and candidate satisfaction, and adopt AI with intent to dodge wasteful investments.
Recruiters’ Unsung Role:
Recruiters moonlight as therapists for job-seekers facing life’s big stressors, yet they’re underpaid and overstretched, managing only 10-15 meaningful daily conversations.
Glyde’s Industry Edge:
Built on Smyth’s 30 years in staffing, Glyde Talent automates job ad management, personalizes candidate engagement, and streamlines recruitment with AI that gets the industry’s nuances.
AI’s Future Interface:
Mouse clicks are relics—AI runs on voice and chat. Microsoft Teams and Copilot point to a world where tech syncs seamlessly with human dialogue.
Human Grit and Charm:
From Smyth’s dog Gala barking at trucks to his upcoming staffing conferences in Charleston and Boston, this is tech talk grounded in real-world hustle. Check out Rod’s Substack.
Rod Smyth’s domain:
disruptive, ocean-breeze-fueled, and relentlessly sharpening staffing through AI. Tune in for a dose of wisdom that cuts through the noise.
Connect with Tony from Timpl
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The Sales and Marketing Trojan Horse with Delphine Carter, CEO and Founder, Boulo Solutions. Episode 272

Finally, A Trojan Horse!
Meet Delphine Carter, CEO and Founder of Boulo Solutions and the Engage360 AI recruiting platform.
Setting the Southern SceneKicking off with a nod to Alabama’s muggy charm, the episode sets a vibrant backdrop for a deep dive into the staffing world. The conversation sparks with a whimsical wish for a "Trojan horse," hinting at the cunning strategy to come.
An Accidental EmpireExplore the origin story of a staffing revolution, born not from a grand plan but an accidental mission. A product manager-turned-entrepreneur shares how a passion for helping women re-enter the workforce led to a full-fledged staffing agency, driven by a vision to match talent with flexible opportunities.
Engage360 UnveiledEnter Engage 360, a platform that’s more than just a tool—it’s a game-changer. Learn how this tech marvel, built on a technology backbone, integrates AI to prioritize skills over degrees, offering a sleek client and candidate portal that rivals the ease of online banking.
The Trojan Horse TacticDiscover the episode’s namesake strategy: a sly approach to bypass corporate barriers. By tapping into job board budgets, the platform sneaks into clients’ ecosystems, building relationships and unlocking opportunities where traditional recruiting budgets are locked tight.
AI-Powered PrecisionDelve into the tech that powers Engage360, from leveraging large language models to tapping government data for nuanced candidate matching. This isn’t just keyword searches—it’s a contextual deep dive into skills and experience, ensuring precision hires.
Navigating the New NormalReflect on the post-COVID staffing landscape, where innovation was forced by necessity. The episode highlights how Engage 360’s rapid expansion and tech-driven efficiencies turned challenges into opportunities, scaling across markets with ease.
Who’s It For?Get the scoop on the ideal users—businesses from $10M to $100M in revenue, thriving in contingency search, hospitality, and light industrial roles. The platform shines for those dodging low-ROI gigs while building strategic client relationships.
The Future of StaffingWrap up with a forward-looking take on platformization as the industry’s next frontier. With staffing agencies catching up to tech stacks, Engage360 positions itself as a guide, offering demos and tailored solutions to modernize and scale.
Why don’t you connect with Tony from Timpl for a no-hassle, no-pressure conversation about an upcoming workforce expansion project?
 

Game Changing Sales Hiring Method with Travis Janko, CEO and Founder, GSD Coach and Recruiting Episode 271

On this episode of jobTopia, discover the proven 4 step method to hire salespeople.
Meet Travis Janko, GSD Coach and Recruiting, a Denver-based SaaS entrepreneur who helped scale Trulia to a $3.5 billion exit, joins Tony to introduce his Four W’s framework, a structured method for hiring sales leaders to ensure strategic, effective hires.     
Why: Identify the purpose of hiring a sales leader, whether to solve a pain (e.g., a founder stretched thin) or achieve a gain (e.g., market expansion).
Application: A startup founder selling but needing to focus on product development hires a sales leader to take over client acquisition, enabling strategic focus.
Pitfall: Hiring reflexively without defining the problem, leading to a misfit role, like hiring a VP when a manager is needed.
When: Establish the timeline for hiring and onboarding, typically 3–6 months, though Travis’s process can streamline to 28–35 days.
Application: A company planning Q3 growth starts recruiting in January to have a sales leader in place by May, ensuring readiness.
Pitfall: Underestimating the timeline and rushing, resulting in poor candidate selection or hiring someone unavailable due to counteroffers.
What: Define the role’s responsibilities and success metrics, such as building processes, leading teams, or hitting revenue targets.
Application: A startup specifies a sales leader must create a sales playbook within six months, measured by a documented, repeatable process.
Pitfall: Overloading the role with conflicting tasks (e.g., selling and building infrastructure) tied to commission-only pay, causing focus on deals over strategy.
Who: Specify the ideal candidate’s profile, including must-haves (e.g., SaaS experience), nice-to-haves (e.g., industry contacts), and deal-breakers (e.g., large-company mindset).
Application: A 50-person SaaS firm seeks a leader with 5–10 years scaling startups, ensuring they thrive in a hands-on, fast-paced environment.
Pitfall: Chasing an unrealistic “unicorn” or hiring from a mismatched company size (e.g., a Salesforce exec for a small startup), leading to cultural or operational disconnect.
 Connect with Tony at Timpl for your staffing needs today!

Blueprint Discovered! Travis Webb, VP Sales, PARQA. Episode 270

In this podcast episode, hosted by Tony, Timpl’s Marketing Leader, rips into the frustrating chaos of managing a recruiting database with Bullhorn, an Applicant Tracking System (ATS) that promises efficiency but often feels like a digital nightmare.
Enter Travis Webb from PARQA, a tech consulting firm laser-focused on Bullhorn and Salesforce, ready to slice through the clutter. We dive deep into hauling recruiting into the 21st century with automation and a take-no-prisoners strategy. Here’s the sharp-edged breakdown:
Data Cleansing: If your data’s a disaster, your AI ambitions are toast. Travis lays it bare—clean data is non-negotiable for automation. Our database could be a gold mine, but not if we keep treating it like a junkyard. Buying the same candidate twice? That’s thousands squandered because recruiters can’t be bothered to dig into what we already have.
Crawl, Walk, Run Approach: Chasing the latest AI fad like a clueless tech bro? Not on Travis’s watch. He demands a strategy first—map your sorry tech stack and fix the fundamentals. Bullhorn’s got tools we’re barely touching, and partners like Candidate IQ or Text Kernel can drag us out of the dark ages. Small wins trump pipe dreams.
Automation for Efficiency: High-volume staffing—think 100+ light industrial roles—is a relentless grind. Manual screening? That’s for chumps. Travis hammers home automation: SMS blasts, email campaigns, AI screening to rank candidates so recruiters aren’t drowning in resumes. Zero in on the best, skip the dead weight.
Candidate Experience: Generic birthday emails? That’s bush-league, and candidates smell the laziness. Travis trashes the “happy first day” fluff—craft real candidate journeys. Stay tight with those you don’t place, don’t ghost them like a bad date. That’s how you keep them primed for the next opening.
Change Management: Multiple branches? It’s like herding feral cats. Travis doesn’t soften the blow: everyone—recruiters, sales, ops, finance—needs Secondary school principal here. Without buy-in, your tech upgrade’s dead in the water. Kick off with a tech assessment to expose weaknesses and chart a path forward. No alignment? Brace for a Titanic-level crash.
AI and Screening Tools: AI screening’s storming the scene, and candidates are all in—raised on Uber and DoorDash, they’re unfazed by bot-driven interviews. Travis dismisses the holdouts: yeah, some dinosaurs want a human touch, but the numbers don’t lie—AI saves time and delivers. Get over it.
Ethical AI Use: LinkedIn’s a cesspool of AI-generated spam—posts and comments screaming “ChatGPT vomit.” Travis tears into the slackers: if you’re using AI for content, polish it. Don’t spew “fast-paced world of staffing” drivel or game algorithms with fake engagement. It’s pathetic, and nobody’s buying it.
The episode has lighter moments—like Travis venting about LinkedIn’s endless birthday notifications (someone make it stop) and showing off his Jacksonville Jaguars pride, with a shoutout to Cartersville’s Trevor Lawrence. But the message is a wake-up call: Bullhorn users, quit coasting. Clean your data, tap your tools, and rally your team, or get steamrolled by agencies that actually care. Travis and PARQA are here to whip you into shape—but don’t expect a coddling session.
 Keep it simple with Timpl and call Tony today to get started expanding your workforce!

Recruiting with AI: Meet Scout! Casey Marquette, CEO, Covenant HR. Episode 269

This episode delivers a sharp, unapologetic dive into the future of recruiting, blending wit, wanderlust, and cutting-edge AI innovation. Envision one tethered to the office, quietly seething with envy, while another roams the American highways in an RV, championing Scout, an AI platform redefining staffing with ruthless efficiency. From Santa Rosa to San Francisco, the “Scout Meets America” tour unveils a no-nonsense solution to hiring’s deepest flaws.
Meet Casey Marquette
Hello, Scout!
AI-Driven Recruitment: Scout’s lightning-fast candidate scoring and multilingual interviews, conducted in 32 languages, outmaneuver traditional recruiting with precision. Last month, 73% of placements were Scout-powered—proof it’s not just hype but a seismic shift.
Fixing a Broken System: Tackling ghosting, overlooked talent, and recruiter overload, Scout ensures every candidate is assessed, delivering fairness and speed in a process notorious for bias and delays.
Scalability Across Industries: Trained on multiple LLMs, Scout empowers recruiters to dominate diverse sectors—warehouse, IT, cybersecurity—without needing a PhD in every field.
Data and Compliance Challenges: From integrating with ATS platforms like Bullhorn to navigating client concerns about bias and data cleanliness, the discussion gets real about operational hurdles and solutions.
Human-AI Synergy: Scout handles the heavy lifting—sifting resumes, scheduling interviews—while preserving the human touch, creating a seamless, recruiter-friendly workflow.
This isn’t just a podcast; it’s a manifesto for those daring to disrupt staffing with tech that’s as bold as it is practical. Tune in for a demo that’ll make you question why hiring ever felt so archaic. #AIRevolution #RecruitingRedefined
Level up your hiring today and contact Timpl!

Gig Jobs in Corporate America - the Free Bird Revolution with Miles Everson, CEO MBO Partners. Episode 268

Meet Miles Everson and MBO Partners.
His book Free Birds Revolution can be found here.
Life Lessons and Literary Grit:
Contemplating a book, initially a whimsical kids’ tale, but fueled by a raw tapestry of real-world experiences.
Penned Free Birds, a bold fusion of business savvy and rock ‘n’ roll swagger, sparked by a call to ditch the mundane.
The Independent Worker Rebellion:
A seismic shift toward independent workers is rewriting the rules for enterprises and solo hustlers.
Ditching the 9-to-5 grind, this movement champions flexibility over outdated corporate shackles.
MBO Partners: The Game-Changing Platform:
MBO Partners is the ultimate connector, linking enterprises with indie pros while navigating the regulatory jungle.
Slashes red tape for companies and fuels independents with deal flow and back-office muscle.
Certified Self-Employed (CSE): Breaking the Chains:
Pushing a renegade “Certified Self-Employed” model to torch regulatory overreach, letting workers own their independence.
Flips the script, making individuals—not corporations—masters of their tax and compliance destiny.
Social Contract? Dead and Buried:
The old-school W2 dream—pensions, loyalty, gold watches—crumbled post-World War II.
Dual incomes, cheap debt, and vanished pensions birthed a new era of independent hustlers.
Economic Chaos and Workforce Revolution:
Early 2025’s economic turbulence freezes action, but the indie workforce will surge as companies crave agility.
Tech giants, with their razor-sharp project focus and fearless innovation, are already all-in on contractors.
 
High Stakes and High Peaks:
Conquering Kilimanjaro at 50 mirrors a relentless drive to tackle challenges, both personal and professional.
Jumping from PwC to MBO Partners was a gut-driven move to empower indie entrepreneurs to thrive.
Wins for Independents and Enterprises:
Independents score steady gigs, less admin hassle, and big-firm access, boosting happiness and bank accounts.
Enterprises tap specialized talent on-demand, scaling like pros without legal or tax headaches.
Cultural Clash and Change Management:
Old-school firms cling to full-time dogma, resisting the hybrid workforce wave.
Tech trailblazers, unbound by tradition, seamlessly weave contractors into their DNA.
Future Vision and Ballsy Advocacy:
Battling for CSE with lobbyists at state and federal levels, knowing change is a slow burn.
By late 2025, expect economic clarity and a full-throttle embrace of indie workers for unmatched flexibility.
 

AI Agents: How to set up and use a digital worker with Brandon Metcalf, CEO and Founder, Asymbl. Episode 267

Jump into the future of work with Brandon Metcalf, CEO of Asymbl, as he spills the beans on AI agents—your new digital allies who won’t ghost you after seven months or demand a corner office. In this episode, we unpack how AI agents are rewriting the corporate rulebook, blending razor-sharp efficiency with a dash of Silicon Valley panache. Spoiler: They’re not here to steal your job, but they might just outshine your BDR on the sales leaderboard.
Meet Brandon Metcalf, the CEO and Founder of Asymbl.
What’s Cooking in This Episode:
AI Agents as Your New Office BFFs: Forget watercooler small talk—AI agents like Theodore (yes, he’s got a name) are digital employees with job descriptions, KPIs, and a work ethic that skips “sick days.” Brandon Metcalf drops the mic on treating these bots like human hires, minus the HR drama.
Plugging Agents into the Workflow: From sales to recruiting, learn how to deploy agents like a pro. Theodore, the Salesforce-powered SDR, juggles leads like a caffeinated rockstar, while a recruiter agent tackled 17,000 applications without breaking a virtual sweat. Step one: Define the role. Step two: Coach like you’re mentoring a millennial fresh out of college.
Scale Like a Boss, Save Like a CFO: Why hire 15 humans when you can scale one Theodore to infinity? These agents dodge onboarding marathons, turnover tantrums, and economic layoffs, all while keeping your P&L sharper than a tailored suit.
Salesforce: The VIP Lounge for Agents: Theodore and his crew thrive in the Salesforce ecosystem, specifically Asymbl’s slick platform. Want in? You might need to RSVP with Salesforce, but the ROI is worth the guest list.
Humans + Agents = Power Couple: Agents handle the grunt work—think email spam and interview scheduling—so your human team can focus on schmoozing clients and closing deals. It’s like pairing a fine Bordeaux with a perfectly executed sales pitch.
Real Results, No Hype: Theodore’s crushing it with inbound and outbound leads, while the recruiter agent hired 93 people in 94 days (take that, manual hiring!). These aren’t sci-fi fantasies—they’re business wins that scream efficiency and competitiveness.
Pro Tips for Agent Adoption: Metcalf’s sage advice? Treat agents like labor costs, not magic wands. Partner with vendors who’ve walked the walk (and named their agents Theodore). Bonus: You don’t need to overhaul your business overnight—just start smart and scale fast.
Why You Should Listen: If you’re ready to swap tedious tasks for strategic wins, this episode is your playbook. Brandon’s insights are sharper than a venture capitalist’s pitch deck, with just enough humor to keep you chuckling through the revolution. Connect with him at brandon@asymbl.com or stalk his LinkedIn for more AI agent wizardry. Don’t miss our first episode with Brandon—linked HERE—for the prequel to this digital workforce saga.
P.S.: The recruiter agent’s name is still up for grabs. Got a suggestion? Slide into Brandon’s DMs. Naming a digital employee is the corporate equivalent of naming a yacht—make it count.
Contact Tony at Timpl and schedule your free workforce consultation.
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