Friday Dec 09, 2022

The Greatest Gift One Can Give with Michael Fiato, SVP Guest Experience, Eurest E155

Whether you manage a single person or an organization of over 10,000, you each have the same responsibility! How do you connect a company's mission and vision to an employee's purpose in life? Folks the HR game has changed! Employees have the power now. They want an experience, not just a paycheck.  

Today I bring you a great storyteller who has helped his organization stay on trend - Michael Fiato, SVP of Guest Experience at Eurest (part of Compass - the multi-billion foodservice giant).

Have you given your employees the greatest gift?

  • Connecting on an emotional level
  • Generational changes in the workforce
  • Power has shifted
  • A change is needed in interviewing techniques
    • lead with what you need
  • George Zimmerman - brilliant marketing idea for his own people!
  • The Voice of the Customer program 
  • Peak End Theory
  • Assessments
  • Servant Leadership

 

Connect with Mike: https://www.linkedin.com/in/michael-fiato-a2b05039/

https://www.linkedin.com/company/eurest/

https://www.compass-group.se/

About your Host Tony Moore and the Winning at Work podcast:

Connect with me on LI: https://www.linkedin.com/in/differentbetterspecialbrands/

Are you looking for a fun and light-hearted podcast to stay current on the trends shaping the $1.6 trillion food and beverage industry? My totally awesome brands featured here take us deep into the world of sustainability, plant-based, food tech, CBD, and good for you. Want to learn how to grow a brand? Scale a brand? I've got you covered. 

Join me on my mission to discover what makes these companies different, better, and special.

Episode 155 is sponsored by: Timpl Search - National Food and Beverage headhunters for sales, marketing, innovation, and operations. https://www.timplsearch.com/

Contact: Tony Moore. 404-904-9235. Follow me on LinkedIn: https://www.linkedin.com/in/differentbetterspecialbrands/

Music from Uppbeat:
https://uppbeat.io/t/soundroll/get-the-funk-in
License code: SF3WUKBUJQULFHXE

 

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